| Issue ID | 1472793 |
| Internal NHTSA # | 11100435 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2008 |
| File date | 06/06/17 |
| Component | STEERING:RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercedes-benz ml350. The contact stated that the vehicle leaked steering fluid, which made the steering wheel difficult to turn while driving 45 mph or above. The contact also heard a thumping noise when turning the steering wheel and approaching a stop. The vehicle was taken to an independent mechanic and it was diagnosed that the rack and pinion needed to be replaced. The independent mechanic contacted an unknown dealer who stated that there were no recalls on the vehicle. The vehicle was taken to the dealer (mercedes-benz of jacksonville, 10231 atlantic blvd, jacksonville, fl 32225), but no repairs or diagnostic tests were performed. The manufacturer was not notified of the failure. The failure mileage was 150,000. |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAINT JOHNS, FL |
| VIN pattern | 4JGBB86E68AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |